Company Profile

Alternatives is one of the Midwest’s premier employee assistance program and behavior risk solutions specialty organizations. Alternatives has been providing superior custom built services since 1982 throughout the United States, Canada, Puerto Rico, and Mexico. Other strategic relationships extend our reach to Great Britain, Europe, China, Japan, and Australia.

Alternatives is a new kind of organization, one that has been redesigned with today’s workforce in mind. Our organization specializes in designing and building programs that fit the unique dynamics of each company we serve.  Our “Design and Build” approach means we can integrate any of six components into a tailored program to help improve employee effectiveness: a state-of-the-art employee assistance program, work life services, innovative life and health coaching, behavioral risk solutions, gateway to mental health care, and interactive web based programs. With this unique approach we believe Alternatives can play a key role in helping any size organization more effectively link their employees to the growth of the company, and deliver bottom line results.

What Makes Alternatives An Industry Leader?

Experience

Alternatives has been providing innovative solutions to employers since 1982. The management principals have over 60 years of EAP and behavioral health specific experience and have set up over 500 programs ranging in size from 10 employees to over 48,000. Currently the Alternatives system is serving over 400,000 members from over 300 companies.

Quality

The Alternatives program exceeds all program standards set forth by the International Association of Employee Assistance Professionals, and the Employee Assistance Society of North America.  Alternatives parent company, CommCare, who provides all utilization management services maintains one of the industry’s premier certifications, the Utilization Review Accreditation Commission (URAC).  Our Quality Management 3 Program (Qm3), one of the industry's best, assures your organization the very best in quality benchmarks for service and clinical care.

Employee Satisfaction

Our high utilization rates speak volumes about our ability to satisfy your employees and their family members. Since its inception, Alternatives has been known for its high utilization rates, more than double the national average. Our satisfaction surveys show an exceptionally high level of employee and family member satisfaction (96.6%) with the help they received from Alternatives.

Innovation

Since 1982, the principals of Alternatives have been developing industry-leading and innovative EAP services that help organizations keep their employees productive. A work-based program to discourage drinking and driving, implementing the first EAP as a gateway to behavioral healthcare in the airline industry, and developing a unique psychiatric second opinion service for one of the nation's premier mental health facility's are just a few examples.

Price

You will find our fees to be very competitive, and in many cases, 12% to 26% less than your current program.

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